1. Introduction

This Cookie Policy explains how Thankdigit Co. (“Thankdigit,” “we,” “us,” or “our”) uses cookies and similar tracking technologies when you access or use the Thankdigit SNS platform (the “Service”), including our website and related applications.

This Policy should be read together with our Privacy Policy and Terms of Service, which provide additional details about how we process personal data.

Our Service is designed for higher education institutions, including universities, colleges, and their students and staff.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile device) when you visit a website. Cookies enable websites to function properly, improve user experience, and provide analytical insights.

We also use similar technologies such as:

Pixels; Web beacons; Local storage.

For simplicity, we refer to all such technologies as “cookies.”

3. Legal Basis for Using Cookies

Where required by applicable laws, including the General Data Protection Regulation (GDPR) and the ePrivacy Directive, we rely on:

Consent – for non-essential cookies (e.g., analytics);

Legitimate interests – for strictly necessary cookies required for operation of the Service;

Users in applicable jurisdictions will be presented with a cookie consent banner allowing them to accept or reject non-essential cookies.

4. Types of Cookies We Use

We use the following categories of cookies:

4.1 Strictly Necessary Cookies

These cookies are essential for the operation of the Service and cannot be disabled.

They are used to:

Authenticate users;

Maintain secure sessions;

Enable core platform functionality;

Ensure system security and integrity;

Legal basis: Legitimate interest.

4.2 Analytics Cookies

These cookies help us understand how users interact with the Service, allowing us to improve performance and usability.

We use:

Google Analytics (for website only);

Matomo Analytics (for website only).

These tools may collect:

IP address (potentially anonymized);

Device and browser information;

Pages visited and user interactions;

Session duration and navigation paths.

Legal basis: Consent.

4.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

Saving user preferences;

Remembering settings (e.g., language, filters);

Supporting user interface customization.

Legal basis: Consent (where required).

4.4 Marketing / Tracking Cookies

Currently, Thankdigit SNS does not use marketing or advertising cookies.

If this changes, this Cookie Policy will be updated, and users will be asked for consent where required.

5. Cookie Consent and User Controls

When you first visit our Service, you will be presented with a cookie consent banner that allows you to:

Accept all cookies;

Reject non-essential cookies;

Customize your preferences.

You may also modify your preferences at any time through our cookie settings panel, accessible via: “Cookie Settings” in footer.

6. Managing Cookies via Browser Settings

In addition to our cookie management tool, you can control cookies through your browser settings. Most browsers allow you to:

View stored cookies;

Delete cookies;

Block cookies entirely;

Set preferences for certain websites.

Please note that disabling strictly necessary cookies may impact the functionality of the Service.

7. International Data Transfers

Given that Thankdigit operates globally across:

North America (NA);

Europe, the Middle East, and Africa (EMEA);

Asia-Pacific (APAC);

Latin America (LATAM).

Data collected via cookies may be transferred to and processed in countries outside your jurisdiction, including the United States.

Where required, we implement appropriate safeguards, such as:

Standard Contractual Clauses (SCCs);

Data Processing Agreements with service providers.

8. Data Retention

Cookies are retained for different periods depending on their type:

Session cookies: Deleted when you close your browser.

Persistent cookies: Stored for a defined period or until manually deleted.

Specific retention periods depend on the cookie provider (e.g., analytics tools) and configuration settings.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

Changes in legal requirements;

Updates to our technology stac;k

Changes in our data practices.

We will update the “Last Updated” date accordingly. Where required, we will seek renewed consent.

10. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, you may contact us at:

Thankdigit Co.

Email: info@thankdigit.com